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Terms and Conditions


Rococo Fashion website(s), (our "Site" or "Sites") (here-in after Rococo) are made available to you in accordance with the following Terms of Use & Service, and any other rules posted on our sites (collectively, the "T&C’S”). Please read the T&C’S carefully before placing any orders on www.store.rococofashion.com. 

We may modify the T&C'S from time to time, and your continued use of this Site following such changes shall signify your agreement to be bound by the modified T&C'S.

For those persons wishing to use our services, they must read and agree to be bound by our policies relating to those services. In particular, we draw your attention to our policies relating to the terms of purchase and our Privacy Policy. If you are under 18, you must let your parent or guardian know about Rococo's T&C'S and Privacy Policy before you register to use this Site or any of this Site's services.

Please read the T&C'S and check back often. If you do not agree to any changes to the T&C'S, then you must immediately stop using the Site.

Product  Availability

Product currently displaced on the Site are offeredfor sales and subject to stock availability.


Prices shown on the Site are in RMB Dollars Theprice of the Products and our delivery charges will be as quoted on the Site atthe time of placing an order, except in cases of obvious error.



All orders are subject to acceptance and availability, and itemsin your shopping bag are not reserved and may be purchased by other customers.

Customers select their preference items by placing orders withmaking payment via credit card. Courier charges will be automatically computedfor reference.

Our customer service team member will send an order confirmationto customers subsequent days confirm which items are good for available. 

Rococo offers products for sale that are in stock and availablefor dispatch from our distribution center. Occasionally however, we may bewaiting for shipments from our limited edition. You may simply choose toregister your email address for notification of arrival of the selectedmerchandise.

Please be aware that we may be unable to deliverselected merchandise due to production problems or quality check issuesidentified when we receive an order into stock. In these circumstances we willnotify you by email and refund the Payment to your credit/debit card within TEN(10) days of being advised that merchandise has become unavailable.


Order Confirmation

Once the Product is ready fordispatch we will take payment and send you an email summarising the orderdetails and confirming that the Product has been dispatched ("DispatchConfirmation")

The contract between you and Rococo ("Contract") is formed when wesend you the Dispatch Confirmation.

The Contract will relate only to those Products whose dispatch we haveconfirmed in the Dispatch Confirmation. We will not be obliged to supply anyother Products which may have been part of your order until the dispatch ofsuch Products has been confirmed in a separate Dispatch Confirmation.


Thesum due for payment by you is the total amount shown on the order summary thatyou checked prior to pressing the "Submit" button to validate yourorder. The price is repeated again once payment has been made in the ordersummary email sent to you by Rococo.

We acceptthe following forms of payment: Visa, Mastercard, China Union, Amex , andAliPay.

During the checkout process, you will be asked to complete your paymentdetails. All fields indicated as compulsory must be completed. Please note thatwe will collect and store your information, using an encrypted secure paymentmechanism and will only use your information in accordance with our PrivacyPolicy.

All card payments are subject to authorisation by your card issuer and yourcard will not be debited until the order preparation is finalised.

Intellectual Property Rights

Youruse of the Sites and its contents grants no rights to you in relation to anycopyright, designs, trademarks and all other intellectual property and materialrights relating to the Content (as described in the Content section below),including Rococo Software and all HTML and other code contained in this Site.All such Content including third party trademarks, designs, and relatedintellectual property rights mentioned or displayed on this Site are protectedby national intellectual property and other laws and international treatyprovisions. You are permitted to use the Content only as expressly authorizedby Rococo and/or its third party licensors. Any reproduction or redistribution ofthe above listed Content is prohibited and may result in civil and criminalpenalties. Without limiting the foregoing, copying and use of the above listedmaterials to any other server, location or support for publication,reproduction or distribution is expressly prohibited. However, you arepermitted to make one copy for the purposes of viewing Content for your ownpersonal use.


Inaddition to the Intellectual Property Rights mentioned above,"Content" is defined as any graphics, photographs, including allimage rights, sounds, music, video, audio or text on this Site. Rococo tries toensure that the information on this site is accurate and complete. Rococo doesnot promise that Rococo's Content is accurate or error-free. Rococo does notpromise that the functional aspects of the Site or Rococo's Content will beerror free or that this Site, Rococo Content or the server that makes itavailable are free of viruses or other harmful components. We always recommendthat all users of the Internet ensure they have up to date virus checkingsoftware installed.


Limit on our Liability

WhileRococo will use reasonable endeavours to verify the accuracy of any informationit places on the Site, it makes no warranties, whether express or implied inrelation to its accuracy. This Site is provided on an "as is" and"as available" basis without any representation or endorsement madeand we make no warranties of any kind, whether express or implied, in relationto this Site, or any transaction that may be conducted on or through this Siteincluding but not limited to, implied warranties of non-infringement,compatibility, security, accuracy, conditions of completeness, or any impliedwarranty arising from course of dealing or usage or trade.

Wemake no warranty that this Site will meet your requirements or will beuninterrupted, timely, secure or error-free, that defects will be corrected, orthat this Site or the server that makes it available are free of viruses orbugs or represents the full functionality, accuracy, reliability of thematerials. We will not be responsible or liable to you for any loss of Contentor material uploaded or transmitted through this Site.

Tothe fullest extent permissible under applicable law, we disclaim any and allwarranties of any kind, whether express or implied, in relation to the productsavailable through this Site including but not limited to, implied warranties ofsatisfactory quality and fitness for a particular purpose. Nothing in theseT&C'S shall limit your rights as a consumer under HKSAR’s law.

Youacknowledge that we cannot guarantee and therefore shall not be in any wayresponsible for the security or privacy of this Site and any informationprovided to or taken from this Site by you.

Youagree that, exceptfor death and personal injury arising from our negligence, We will not be liable in contract, tort (including,without limitation, negligence), pre-contract or other representations (otherthan fraudulent misrepresentations) or otherwise out of or in connection withthis contract, for any economic losses (including without limitation, loss ofrevenues, profits, contracts, business or anticipated savings), any loss ofgoodwill or reputation, or any special or indirect or consequential losses inany case whether or not such losses were incurred by that party arising out ofor in connection with the provisions of any matter under the T&C'S.


Atour request, you agree to compensate us fully, defend us, and hold us harmlessimmediately on demand, its officers, directors, agents, affiliates, licensors,and suppliers, from and against all liabilities, claims, expenses, damages andlosses, including legal fees, arising from any breach of the T&C’S by you,including the use by any other persons accessing this Site using your Internetaccount caused by your action or inaction.


No Waiver

Ifyou breach the T&C'S and we take no action against you, we will still be entitled touse our rights and remedies in any other situation where you breach the T&C'S.


Governing Law

Contracts forthe purchase of Products through our site and any dispute or claim arising outof or in connection with them or their subject matter or formation (includingnon-contractual disputes or claims) will be governed by law of Hong Kong Special Administrative Region.

Any dispute or claim arising out of or in connection with a Contract or itssubject matter or formation (including non-contractual disputes or claims) willbe subject to the exclusive jurisdiction of the courts of
Hong Kong Special Administrative Region.